Terms Of Use

Welcome to the Biaggio Tile & Stone website. These Terms of Use govern your access to and use of this website and the information, product listings, images, services, and other content available through it.

By using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.

Biaggio Tile & Stone may revise these Terms of Use from time to time. Any changes will become effective when the updated Terms of Use are posted on this website.

WEBSITE INFORMATION

Biaggio Tile & Stone makes reasonable efforts to provide accurate and current information throughout this website. However, product information, specifications, dimensions, colors, availability, pricing, promotions, photographs, descriptions, and other content may occasionally contain errors or become outdated.

Information displayed on this website is provided for general informational and shopping purposes and is subject to change without notice.

Biaggio Tile & Stone reserves the right to correct errors, update information, modify product specifications, discontinue products, or change pricing and availability at any time.

PRODUCT AVAILABILITY

Products displayed on this website may not always be available at our showroom, warehouse, or from the manufacturer or distributor.

Inventory levels can change quickly, and some products may be discontinued, backordered, special order, or available only in limited quantities.

Displaying a product on this website does not guarantee that the product is currently in stock or available for immediate purchase.

Please contact Biaggio Tile & Stone to confirm availability before making final project decisions.

PRODUCT IMAGES, COLORS AND APPEARANCE

We make reasonable efforts to display product colors, patterns, finishes, textures, and other characteristics accurately. However, photographs and computer, tablet, and mobile device displays cannot always reproduce actual materials exactly.

Colors may appear differently depending on lighting, photography, screen settings, manufacturing conditions, and other factors.

Customers should review physical samples whenever possible before placing an order.

TILE, STONE AND FLOORING VARIATIONS

Tile, natural stone, hardwood, luxury vinyl, countertops, mosaics, and other surface materials may contain intentional or naturally occurring variations.

Depending on the product, variations may include color, shade, tone, veining, texture, pattern, finish, size, thickness, edge appearance, and surface characteristics.

Natural stone is inherently unique, and no two pieces are expected to be identical.

Many ceramic and porcelain tile products may also exhibit intentional shade and pattern variation as part of their design.

Images displayed on this website are intended to represent the general appearance of a product and do not guarantee that delivered material will exactly match the image or sample.

DYE LOTS, SHADE LOTS AND PRODUCTION RUNS

Tile and flooring produced during different manufacturing runs may vary in shade, caliber, texture, or appearance.

Customers should purchase enough material from the same production lot to complete their project whenever possible.

Biaggio Tile & Stone cannot guarantee an exact match between materials purchased at different times.

We recommend purchasing additional material at the time of the original order for cuts, breakage, future repairs, and replacement.

PRODUCT SIZES AND DIMENSIONS

Product dimensions shown on this website may be nominal rather than exact.

Actual dimensions, thicknesses, sheet sizes, grout joint recommendations, coverage, and other specifications may vary by manufacturer and production run.

Customers and installers should confirm product specifications before installation.

PRICING

Prices displayed on this website are subject to change without notice.

Certain prices may reflect promotional, clearance, special purchase, or limited-time pricing.

Website pricing may also differ from showroom pricing or previously quoted pricing.

If a product is displayed with an incorrect price because of a typographical, technical, supplier, or data error, Biaggio Tile & Stone reserves the right to correct the price and decline or cancel the transaction.

Please contact Biaggio Tile & Stone to confirm current pricing before placing an order.

PRICE REQUESTS AND QUOTES

Submitting a price request, contact form, or other inquiry through this website does not constitute an order or guarantee product availability or pricing.

Quotes may be subject to expiration dates, manufacturer price changes, freight charges, taxes, quantities, availability, and other conditions stated in the quote.

An order is considered accepted only after Biaggio Tile & Stone confirms the order and applicable payment arrangements.

MEASUREMENTS AND MATERIAL QUANTITIES

Customers are responsible for providing accurate measurements and determining the quantity of material required for their project unless otherwise agreed in writing.

Biaggio Tile & Stone may provide general assistance with quantity calculations, but estimates should be verified by the customer, contractor, designer, architect, or installer responsible for the project.

Additional material is normally required for cuts, waste, breakage, layout, pattern matching, future repairs, and jobsite conditions.

The appropriate overage varies depending on the product and installation.

PRODUCT SUITABILITY

Customers are responsible for confirming that a selected product is appropriate for its intended application.

A product suitable for one installation may not be appropriate for another.

Factors may include indoor or outdoor use, floors or walls, wet areas, shower floors, swimming pools, freeze-thaw conditions, slip resistance, substrate conditions, traffic levels, commercial use, and applicable building codes.

Manufacturer specifications and installation requirements should be reviewed before purchasing and installing material.

INSTALLATION

Unless specifically stated otherwise in a separate written agreement, Biaggio Tile & Stone is not responsible for installation performed by independent contractors, installers, designers, architects, builders, or other third parties.

Products should be inspected before installation.

Installation of material generally constitutes acceptance of its appearance, shade, size, quality, and suitability.

Customers and installers should not install material that appears incorrect, damaged, defective, or substantially different from what was ordered.

Questions or concerns should be reported before installation begins.

Biaggio Tile & Stone is not responsible for labor, demolition, installation, removal, replacement, or related expenses resulting from material that was installed despite a visible issue that could reasonably have been identified beforehand.

INSTALLATION MATERIALS AND METHODS

Installation requirements vary according to the product, substrate, environment, and application.

Customers and installers are responsible for following applicable manufacturer instructions, industry standards, building codes, waterproofing requirements, expansion requirements, substrate preparation requirements, and appropriate installation practices.

Recommendations provided by Biaggio Tile & Stone personnel are general guidance and do not replace the judgment of a qualified installer or other construction professional familiar with actual jobsite conditions.

DELIVERY AND PICKUP

Delivery availability, charges, scheduling, and service areas may vary depending on the order and destination.

Delivery dates and estimated arrival times are not guaranteed unless specifically confirmed in writing.

Delays may occur because of manufacturer availability, freight carriers, weather, transportation conditions, or other circumstances outside the reasonable control of Biaggio Tile & Stone.

Customers are responsible for inspecting delivered or picked-up material promptly and reporting missing or visibly damaged products as soon as possible.

Additional terms may apply to specific deliveries, special orders, or freight shipments.

SPECIAL ORDERS

Certain products may be special order, custom order, made-to-order, imported, fabricated, or otherwise ordered specifically for the customer.

Special-order products may require deposits or full payment and may be subject to different cancellation and return restrictions.

Customers should review the conditions applicable to a special order before authorizing the purchase.

RETURNS AND CANCELLATIONS

Return eligibility depends on the product, condition, quantity, manufacturer or distributor requirements, and the terms of the original sale.

Certain products may be non-returnable, including special orders, custom products, fabricated materials, discontinued products, clearance products, opened materials, installed materials, or partial quantities.

Applicable restocking, freight, handling, or other charges may apply.

Customers should contact Biaggio Tile & Stone before returning any material.

The specific terms stated on an invoice, sales order, receipt, quote, or other purchase document will control if they differ from these general Terms of Use.

MANUFACTURER INFORMATION AND WARRANTIES

Many products sold by Biaggio Tile & Stone are manufactured by independent manufacturers.

Product specifications, technical information, installation instructions, warranties, and performance claims may originate from those manufacturers.

Manufacturer warranties, when applicable, are subject to the manufacturer's own terms and conditions.

Biaggio Tile & Stone does not independently guarantee manufacturer warranties or representations except where specifically required by law or expressly agreed in writing.

THIRD-PARTY WEBSITES

This website may contain links to manufacturer websites, financing providers, social media platforms, mapping services, or other third-party websites.

Biaggio Tile & Stone does not control these websites and is not responsible for their content, availability, security, privacy practices, products, or services.

Access to third-party websites is at your own discretion and risk.

INTELLECTUAL PROPERTY

Unless otherwise indicated, the content of this website, including text, graphics, layout, logos, design elements, and other original materials, is owned by or licensed to Biaggio Tile & Stone and is protected by applicable intellectual property laws.

Manufacturer product names, logos, photographs, trademarks, and other materials remain the property of their respective owners.

Website content may not be reproduced, republished, distributed, modified, or commercially exploited without appropriate authorization.

ACCEPTABLE USE

You agree not to use this website in a way that violates applicable law, interferes with the operation or security of the website, attempts to obtain unauthorized access to website systems, introduces malicious software, or improperly collects information about other users.

DISCLAIMER

This website and its content are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

Biaggio Tile & Stone does not warrant that the website will always be uninterrupted, error-free, completely accurate, or free from harmful components.

Product information and website content should not be considered architectural, engineering, construction, installation, or other professional advice.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Biaggio Tile & Stone will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of, or inability to use, this website.

Nothing in these Terms of Use is intended to exclude or limit liability that cannot legally be excluded or limited.

PRIVACY

Information submitted through this website is handled in accordance with our Privacy Policy.

Please review the Privacy Policy available on this website for additional information regarding the collection and use of information.

GOVERNING LAW

These Terms of Use are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute relating to these Terms of Use or use of this website will be subject to applicable state and federal laws and the jurisdiction of courts having proper jurisdiction in the State of California, unless otherwise required by law.

CONTACT

Questions concerning these Terms of Use may be directed to: